Delete your Vandod account

You can delete your account and personal details at any time. This applies to both the Vandod customer app and the Vandod driver app.

Delete it inside the app

This is the quickest way. In the customer app or the driver app:

  1. Open the Account tab.
  2. Tap Privacy and data.
  3. Tap Delete account and follow the steps.

What happens next

  • Your request starts a 30 day grace period. Your account is not deleted straight away.
  • Changed your mind? Sign in again during those 30 days and choose Keep my account. The request is cancelled.
  • After 30 days, your account and personal details are removed.

What is deleted

  • Your name and phone number
  • Saved cars and saved places
  • Your device and notification details
  • The link between your account and your app usage analytics
  • For drivers: your profile and documents

What is kept

Trips, payments and trip routes are kept as business records, without your name or account link. We keep them for accounts, disputes, tax and legal obligations. Support tickets are kept for a limited time, as set out in the Privacy Policy.

When deletion is blocked

  • You have a trip that is not finished yet.
  • Drivers: a commission payment is still unpaid or waiting to be verified.

Finish the trip or clear the payment, then ask again.

Cannot use the app? Ask us to do it

Send the mobile number of the account. Our team will contact you on that number to confirm it is you before anything is deleted. You can also call or WhatsApp us on +91 88488 11812.